Direct primary care, explained
Frequently Asked Questions
Straight answers about membership, insurance, Medicare, access, care, and what it is like to become a Magnus patient.
Start with clarity
Start with the question that matters to you.
- Membership
- Insurance and Medicare
- Access
- Practice scope
- Operations and safety
Membership · care · access · insurance
Membership
Understanding direct primary care
What is direct primary care?
Direct primary care is a membership relationship between a patient and a primary-care practice. You pay a recurring fee for the care defined by the membership, and Magnus does not bill insurance for those covered services.
What does Magnus membership include?
Membership centers on ongoing adult primary care with Dr. Dhanji: preventive care, acute visits, chronic-condition management, in-house lab draws and diagnostic testing, discounted in-office lab pricing, direct physician access, and care coordination. The Magnus membership agreement defines the complete service list.
What does membership cost?
Membership is $135 per month for adults ages 18–64 and $125 per month for adults ages 65 and older.
Is there a registration fee?
Yes. The one-time registration fee is $140, charged with the first monthly payment at enrollment. Cancellation and refund terms are provided in the membership agreement.
Insurance and Medicare
Membership and insurance do different jobs.
Do I still need insurance?
Yes. Membership covers the Magnus primary-care relationship; insurance remains important for emergencies, hospitalization, specialist care, imaging, medications, and other services delivered outside the practice.
Can I join if I have Medicare?
Yes. Adults with Medicare can join. Medicare remains available for eligible care outside Magnus, while the practice does not bill it for primary-care services covered by membership. The enrollment agreement explains the applicable billing terms.
What happens if I need a specialist, hospital, or emergency department?
Dr. Dhanji can help coordinate the next step, but the outside organization provides and bills for that care. Those costs are not part of Magnus membership.
Access
How members connect with the practice
How quickly can I get an appointment?
Magnus offers same- or next-day appointments when available. The exact timing reflects the concern and the practice schedule.
How do I contact Dr. Dhanji?
Members can connect through phone, text, email, app, and virtual visits. The practice explains which channel to use for different needs and what response to expect.
Are house calls included?
House calls are not included in the standard membership fee. They are available for an additional fee. Magnus can explain current location, eligibility, scheduling, and clinical-need considerations.
What happens after hours?
Magnus provides ways to reach the practice beyond scheduled visits for appropriate concerns. After-hours availability and response follow current practice procedures and are not emergency services. For an emergency, call 911 or go to the nearest emergency department.
Practice scope
Who and what Magnus serves
What ages does Magnus see?
Magnus provides adult primary care for patients age 18 and older. Membership pricing uses age bands of 18–64 and 65+.
What kinds of care are included?
Membership includes preventive care, acute concerns, chronic-condition management, care coordination, and direct physician access. The Magnus membership agreement provides the complete service list.
Are laboratory tests included?
In-house lab draws and in-office diagnostic testing are included. Members also have access to discounted in-office lab testing, with many prices below what they may otherwise pay out of pocket before meeting an insurance deductible. Outside laboratory and diagnostic charges are billed separately.
Are procedures included?
In-office examples include EKGs, joint and B12 injections, skin-tag removal, and skin biopsies. Pathology and other outside charges remain the patient’s responsibility; the membership agreement provides the complete procedure list.
Practical details
Enrollment, records, and the right communication channel
How do I enroll?
Start with Membership & Pricing, then continue to the secure SigmaMD enrollment system when you are ready.
How do I transfer records?
Contact Magnus for the authorization and records-request steps. With your permission, the office can request records from your previous physician.
How do I access the patient portal?
Use the SigmaMD patient portal linked from the utility bar, footer, and Contact page.
How do cancellation or termination work?
The membership agreement explains cancellation, notice, refunds, renewal, re-enrollment, and termination. Review those terms before enrolling.
What should I do in an emergency?
Call 911 or go to the nearest emergency department. Do not wait for a website, email, portal, or routine practice response.
Should I send medical details through the website contact route?
No. Existing patients should use the secure patient portal for medical communication. Do not send urgent concerns through ordinary email or a general website channel.
